:root {
  --kapui-red: #ef171b;
  --kapui-red-dark: #c60f14;
  --ink: #202329;
  --muted: #656b73;
  --line: #e1e3e6;
  --soft: #f5f6f7;
  --white: #ffffff;
}

* { box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
  margin: 0;
  color: var(--ink);
  background: var(--white);
  font-family: Arial, Helvetica, sans-serif;
  line-height: 1.55;
}
body.menu-open { overflow: hidden; }

a { color: inherit; text-decoration: none; }

.skip-link { position: fixed; left: 12px; top: -60px; z-index: 100; padding: 10px 14px; color: #fff; background: #111; }
.skip-link:focus { top: 12px; }
.screen-reader-text { position: absolute !important; width: 1px !important; height: 1px !important; padding: 0 !important; margin: -1px !important; overflow: hidden !important; clip: rect(0, 0, 0, 0) !important; white-space: nowrap !important; border: 0 !important; }
.honeypot { position: absolute !important; left: -10000px !important; width: 1px !important; height: 1px !important; overflow: hidden !important; }
.alert { margin-bottom: 24px; padding: 14px 16px; border-left: 4px solid; font-size: .9rem; }
.alert-error { color: #7b1719; border-color: #d52328; background: #fff1f1; }
.turnstile-wrap { margin: 22px 0; min-height: 65px; }
.submit-button:disabled { cursor: wait; opacity: .72; transform: none; }

.ks-site-header {
  position: relative;
  z-index: 30;
  border-bottom: 1px solid var(--line);
  background: rgba(255, 255, 255, .99);
}

.ks-header-inner {
  width: min(1440px, 100%);
  min-height: 112px;
  margin: auto;
  padding: 16px 28px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 26px;
}

.ks-site-branding,
.ks-footer-branding {
  display: flex;
  flex: 0 1 270px;
  flex-direction: column;
  justify-content: center;
  gap: 4px;
}

.ks-site-logo { display: block; width: fit-content; }
.ks-site-logo img { width: 215px; max-width: 100%; height: auto !important; aspect-ratio: 4 / 1; object-fit: contain; display: block; }
.ks-site-description,
.ks-footer-branding p { max-width: 300px; margin: 0; color: #5b6067; font-size: .64rem; line-height: 1.35; }

.ks-site-navigation { margin-left: auto; display: flex; align-items: center; }
.ks-site-menu,
.ks-sub-menu { margin: 0; padding: 0; list-style: none; }
.ks-site-menu { display: flex; flex-wrap: wrap; align-items: center; justify-content: flex-end; }
.ks-menu-item { position: relative; display: flex; align-items: center; }
.ks-menu-link { padding: 10px 8px; color: #2d3136; font-size: .78rem; font-weight: 650; white-space: nowrap; }
.ks-menu-link:hover,
.ks-menu-link:focus,
.ks-menu-item.is-current > .ks-menu-link,
.ks-menu-item.has-current-child > .ks-menu-link { color: var(--kapui-red); }

.ks-submenu-toggle {
  width: 20px;
  height: 34px;
  margin-left: -5px;
  padding: 0;
  display: grid;
  place-items: center;
  border: 0;
  color: #666;
  background: transparent;
  cursor: pointer;
}
.ks-submenu-toggle::before { content: "▾"; font-size: .86rem; line-height: 1; transition: transform .2s ease; }
.ks-menu-item.submenu-open > .ks-submenu-toggle::before { transform: rotate(180deg); }

.ks-sub-menu {
  min-width: 210px;
  position: absolute;
  top: calc(100% + 2px);
  left: 0;
  padding: 5px 0;
  visibility: hidden;
  opacity: 0;
  transform: translateY(8px);
  border: 1px solid #e5e6e8;
  border-top: 3px solid var(--kapui-red);
  background: #fff;
  box-shadow: 0 14px 36px rgba(20, 24, 30, .14);
  transition: opacity .16s ease, transform .16s ease, visibility .16s;
  z-index: 50;
}
.ks-sub-menu .ks-menu-item { width: 100%; }
.ks-sub-menu .ks-menu-link { width: 100%; padding: 10px 14px; font-size: .76rem; white-space: normal; }
.ks-sub-menu .ks-menu-item + .ks-menu-item { border-top: 1px solid #f0f1f2; }
.ks-menu-item:hover > .ks-sub-menu,
.ks-menu-item:focus-within > .ks-sub-menu,
.ks-menu-item.submenu-open > .ks-sub-menu { visibility: visible; opacity: 1; transform: translateY(0); }

.ks-menu-toggle {
  width: 44px;
  height: 42px;
  padding: 0;
  display: none;
  place-items: center;
  border: 1px solid #d9dbde;
  border-radius: 3px;
  color: #494c4f;
  background: #f7f7f8;
  cursor: pointer;
}
.ks-menu-toggle-icon,
.ks-menu-toggle-icon::before,
.ks-menu-toggle-icon::after { width: 20px; height: 2px; display: block; border-radius: 2px; background: currentColor; transition: transform .2s, opacity .2s; }
.ks-menu-toggle-icon { position: relative; }
.ks-menu-toggle-icon::before,
.ks-menu-toggle-icon::after { content: ""; position: absolute; left: 0; }
.ks-menu-toggle-icon::before { top: -6px; }
.ks-menu-toggle-icon::after { top: 6px; }
.ks-menu-toggle[aria-expanded="true"] .ks-menu-toggle-icon { background: transparent; }
.ks-menu-toggle[aria-expanded="true"] .ks-menu-toggle-icon::before { top: 0; transform: rotate(45deg); }
.ks-menu-toggle[aria-expanded="true"] .ks-menu-toggle-icon::after { top: 0; transform: rotate(-45deg); }

.hero {
  color: #fff;
  background:
    radial-gradient(circle at 82% 25%, rgba(239,23,27,.24), transparent 30%),
    linear-gradient(125deg, #1f2329 0%, #292f37 62%, #191c21 100%);
}

.hero-copy {
  max-width: 1180px;
  min-height: 340px;
  margin: auto;
  padding: 76px 22px 64px;
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.eyebrow {
  margin: 0 0 10px;
  color: var(--kapui-red);
  font-size: .76rem;
  font-weight: 800;
  letter-spacing: .14em;
  text-transform: uppercase;
}

.hero h1 { max-width: 720px; margin: 0; font-size: clamp(2.45rem, 6vw, 4.6rem); line-height: 1.02; letter-spacing: -.045em; }
.hero-copy > p:not(.eyebrow) { max-width: 680px; margin: 24px 0 0; color: #d7dbe0; font-size: 1.08rem; }

.trust-row { display: flex; flex-wrap: wrap; gap: 14px 28px; margin-top: 34px; color: #fff; font-size: .88rem; font-weight: 700; }
.trust-row span::first-letter { color: var(--kapui-red); }

.contact-layout {
  width: min(1180px, calc(100% - 44px));
  margin: -42px auto 72px;
  display: grid;
  grid-template-columns: minmax(0, 1.65fr) minmax(300px, .8fr);
  gap: 28px;
  align-items: start;
  position: relative;
}

.form-card, .contact-card {
  border: 1px solid var(--line);
  background: var(--white);
  box-shadow: 0 18px 55px rgba(20,24,30,.09);
}

.form-card { padding: clamp(28px, 5vw, 52px); }
.contact-card { padding: 34px; border-top: 4px solid var(--kapui-red); }
.section-heading { margin-bottom: 32px; }
.section-heading h2, .contact-card h2 { margin: 0; color: var(--ink); font-size: clamp(1.65rem, 3vw, 2.35rem); line-height: 1.15; letter-spacing: -.03em; }
.section-heading > p:last-child { margin: 10px 0 0; color: var(--muted); }

.field-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 21px; }
label > span, legend { display: block; margin-bottom: 7px; font-size: .83rem; font-weight: 750; color: #343940; }
.field-full { grid-column: 1 / -1; }

input, select, textarea {
  width: 100%;
  border: 1px solid #cfd2d6;
  border-radius: 3px;
  background: #fff;
  color: var(--ink);
  font: inherit;
  font-size: .94rem;
  outline: none;
  transition: border .2s, box-shadow .2s;
}

input, select { height: 48px; padding: 0 13px; }
textarea { min-height: 145px; padding: 13px; resize: vertical; }
input:focus, select:focus, textarea:focus { border-color: var(--kapui-red); box-shadow: 0 0 0 3px rgba(239,23,27,.12); }
label small { display: block; margin-top: 5px; color: var(--muted); font-size: .72rem; }

fieldset { margin: 27px 0 20px; padding: 0; border: 0; }
.radio-row { display: flex; flex-wrap: wrap; gap: 10px; }
.radio-row label {
  min-width: 125px;
  padding: 11px 13px;
  border: 1px solid var(--line);
  background: var(--soft);
  font-size: .86rem;
  font-weight: 700;
  cursor: pointer;
}
.radio-row input, .consent input { width: auto; height: auto; accent-color: var(--kapui-red); }

.consent { display: flex; gap: 10px; align-items: flex-start; cursor: pointer; }
.consent input { margin-top: 4px; }
.consent span { font-weight: 400; line-height: 1.45; color: var(--muted); }

.security-note { margin: 24px 0 18px; padding: 15px; display: flex; gap: 12px; align-items: center; background: #f1f7f2; border-left: 3px solid #378b4a; }
.security-note p { margin: 0; color: #34503a; font-size: .81rem; }
.shield { width: 28px; height: 28px; flex: 0 0 28px; display: grid; place-items: center; border-radius: 50%; color: #fff; background: #378b4a; font-weight: 800; }

.submit-button {
  min-height: 52px;
  padding: 13px 24px;
  border: 0;
  border-radius: 3px;
  color: #fff;
  background: var(--kapui-red);
  box-shadow: 0 8px 22px rgba(198,15,20,.2);
  font: inherit;
  font-size: .9rem;
  font-weight: 800;
  cursor: pointer;
}
.submit-button:hover { background: var(--kapui-red-dark); transform: translateY(-1px); }

.contact-list { margin: 28px 0; display: grid; gap: 20px; }
.contact-list > div { display: flex; gap: 13px; align-items: center; }
.contact-icon { width: 37px; height: 37px; flex: 0 0 37px; display: grid; place-items: center; border-radius: 50%; color: #fff; background: var(--kapui-red); font-size: .74rem; font-weight: 900; }
.contact-list p { margin: 0; display: grid; gap: 2px; }
.contact-list small, .address-box small { color: var(--muted); font-size: .7rem; text-transform: uppercase; letter-spacing: .06em; }
.contact-list strong { font-size: .95rem; }
.address-box { padding: 21px; display: grid; gap: 7px; background: var(--soft); border-left: 3px solid var(--kapui-red); }
.address-box span { color: var(--muted); font-size: .86rem; }
.hours { margin: 24px 0 0; color: var(--muted); font-size: .83rem; }

.ks-site-footer { position: relative; z-index: 10; padding: 26px 28px; border-top: 1px solid var(--line); background: #fff; }
.ks-footer-inner { width: min(1440px, 100%); margin: auto; display: grid; grid-template-columns: 250px minmax(0, 1fr) auto; align-items: center; gap: 24px; }
.ks-footer-branding .ks-site-logo img { width: 175px; max-height: 44px; height: auto !important; aspect-ratio: 4 / 1; object-fit: contain; }
.ks-footer-navigation { min-width: 0; display: flex; justify-content: center; }
.ks-footer-navigation .ks-site-menu { justify-content: center; }
.ks-footer-navigation .ks-menu-link { padding: 7px 6px; font-size: .69rem; }
.ks-footer-navigation .ks-submenu-toggle { width: 17px; margin-left: -5px; }
.ks-footer-navigation .ks-sub-menu { top: auto; bottom: calc(100% + 2px); transform: translateY(-8px); }
.ks-footer-navigation .ks-menu-item:hover > .ks-sub-menu,
.ks-footer-navigation .ks-menu-item:focus-within > .ks-sub-menu,
.ks-footer-navigation .ks-menu-item.submenu-open > .ks-sub-menu { transform: translateY(0); }
.ks-copyright { color: #5f646b; font-size: .72rem; white-space: nowrap; }
.ks-copyright p { margin: 0; }

.success-page { min-height: 620px; display: grid; place-items: center; padding: 42px 24px; background: #f1f2f3; }
.success-card { width: min(620px, 100%); padding: clamp(30px, 7vw, 58px); border-top: 5px solid var(--kapui-red); background: #fff; box-shadow: 0 22px 70px rgba(20,24,30,.12); text-align: center; }
.success-card > img { width: 180px; height: auto; margin-bottom: 32px; }
.success-icon { width: 58px; height: 58px; margin: 0 auto 20px; display: grid; place-items: center; border-radius: 50%; color: #fff; background: #378b4a; font-size: 1.75rem; font-weight: 900; }
.success-card h1 { margin: 0 0 13px; font-size: clamp(2rem, 6vw, 3.3rem); letter-spacing: -.04em; line-height: 1.05; }
.success-card > p:not(.eyebrow) { color: var(--muted); }
.protocol { margin: 28px auto 18px; padding: 18px; display: grid; gap: 5px; color: var(--ink); background: var(--soft); border: 1px solid var(--line); }
.protocol small { color: var(--muted); text-transform: uppercase; letter-spacing: .08em; }
.protocol strong { color: var(--kapui-red); font-size: 1.25rem; letter-spacing: .05em; }
.success-help { font-size: .82rem; }
.link-button { display: inline-block; margin-top: 10px; }
.text-link { display: block; margin-top: 22px; color: var(--muted); font-size: .85rem; text-decoration: underline; }

/* Painel interno */
.admin-body { min-height: 100vh; background: #eef0f2; }
.admin-header { color: #fff; background: #202329; border-bottom: 4px solid var(--kapui-red); }
.admin-header-inner { width: min(1280px, calc(100% - 36px)); min-height: 76px; margin: auto; display: flex; justify-content: space-between; align-items: center; gap: 24px; }
.admin-header img { width: 142px; height: auto; filter: brightness(0) invert(1); }
.admin-header nav { display: flex; gap: 12px; }
.admin-header nav a, .admin-header nav button { padding: 9px 12px; color: #fff; border: 1px solid #4b5057; background: transparent; font: inherit; font-size: .78rem; font-weight: 700; cursor: pointer; }
.admin-main { width: min(1280px, calc(100% - 36px)); margin: 34px auto 64px; }
.admin-title-row { margin-bottom: 24px; display: flex; justify-content: space-between; align-items: flex-end; gap: 20px; }
.admin-title-row h1 { margin: 0; font-size: clamp(1.7rem, 4vw, 2.65rem); letter-spacing: -.04em; }
.admin-title-row p { margin: 4px 0 0; color: var(--muted); }
.stats-grid { margin-bottom: 24px; display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; }
.stat-card { padding: 20px; border: 1px solid var(--line); border-top: 3px solid #69717b; background: #fff; }
.stat-card.new { border-top-color: var(--kapui-red); }
.stat-card small { color: var(--muted); text-transform: uppercase; letter-spacing: .07em; }
.stat-card strong { margin-top: 4px; display: block; font-size: 2rem; line-height: 1; }
.filters { margin-bottom: 18px; padding: 17px; display: grid; grid-template-columns: minmax(220px, 1fr) 170px 170px auto; gap: 12px; background: #fff; border: 1px solid var(--line); }
.filters input, .filters select { height: 42px; }
.secondary-button, .table-action { display: inline-flex; min-height: 40px; padding: 9px 14px; align-items: center; justify-content: center; border: 1px solid #c8ccd1; color: #343940; background: #fff; font: inherit; font-size: .8rem; font-weight: 750; cursor: pointer; }
.secondary-button:hover, .table-action:hover { border-color: var(--kapui-red); color: var(--kapui-red); }
.table-wrap { overflow-x: auto; border: 1px solid var(--line); background: #fff; }
.admin-table { width: 100%; border-collapse: collapse; font-size: .84rem; }
.admin-table th { padding: 13px 14px; color: #fff; background: #343940; text-align: left; white-space: nowrap; }
.admin-table td { padding: 14px; border-bottom: 1px solid #eceef0; vertical-align: top; }
.admin-table tr:hover td { background: #fafafa; }
.admin-table strong, .admin-table small { display: block; }
.admin-table small { margin-top: 3px; color: var(--muted); }
.badge { display: inline-block; padding: 4px 7px; border-radius: 20px; font-size: .68rem; font-weight: 800; text-transform: uppercase; white-space: nowrap; }
.badge-novo { color: #9a0c10; background: #ffe1e2; }
.badge-em_atendimento { color: #765500; background: #fff0b7; }
.badge-concluido { color: #226c35; background: #dff2e4; }
.badge-arquivado { color: #535960; background: #e8eaed; }
.badge-spam { color: #fff; background: #555b63; }
.priority-urgente, .priority-alta { color: #b20f14; font-weight: 800; }
.pagination { margin-top: 18px; display: flex; gap: 7px; flex-wrap: wrap; }
.pagination a, .pagination span { min-width: 38px; padding: 8px 10px; border: 1px solid var(--line); background: #fff; text-align: center; font-size: .8rem; }
.pagination .current { color: #fff; border-color: var(--kapui-red); background: var(--kapui-red); }
.empty-state { padding: 48px 24px; color: var(--muted); text-align: center; }
.detail-grid { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(300px, .7fr); gap: 20px; align-items: start; }
.panel { padding: 24px; border: 1px solid var(--line); background: #fff; }
.panel h2 { margin: 0 0 19px; font-size: 1.2rem; }
.message-box { padding: 22px; white-space: pre-wrap; overflow-wrap: anywhere; background: #f7f7f8; border-left: 4px solid var(--kapui-red); }
.message-title, .audit-title { margin-top: 28px !important; }
.audit-grid { grid-template-columns: 1fr; }
.meta-grid { margin: 0 0 24px; display: grid; grid-template-columns: repeat(2, 1fr); gap: 13px; }
.meta-grid div { padding-bottom: 10px; border-bottom: 1px solid var(--line); }
.meta-grid dt { color: var(--muted); font-size: .68rem; text-transform: uppercase; letter-spacing: .07em; }
.meta-grid dd { margin: 4px 0 0; font-size: .9rem; overflow-wrap: anywhere; }
.admin-form { display: grid; gap: 15px; }
.admin-form textarea { min-height: 130px; }
.action-row { display: flex; gap: 9px; flex-wrap: wrap; }
.flash-success { color: #225e31; border-color: #378b4a; background: #e8f5eb; }
.login-shell { min-height: 100vh; padding: 24px; display: grid; place-items: center; background: #202329; }
.login-card { width: min(430px, 100%); padding: 40px; background: #fff; border-top: 5px solid var(--kapui-red); box-shadow: 0 22px 70px rgba(0,0,0,.26); }
.login-card > img { width: 180px; height: auto; margin-bottom: 28px; }
.login-card h1 { margin: 0 0 7px; }
.login-card > p { margin: 0 0 24px; color: var(--muted); }
.login-card form { display: grid; gap: 16px; }
.login-card .submit-button { width: 100%; }

@media (max-width: 1180px) {
  .ks-header-inner { min-height: 86px; padding-block: 12px; }
  .ks-site-branding { flex-basis: auto; }
  .ks-site-logo img { width: 190px; }
  .ks-site-description { display: none; }
  .ks-menu-toggle { margin-left: auto; display: grid; }
  .ks-site-navigation {
    max-height: calc(100vh - 86px);
    position: absolute;
    top: 100%;
    left: 0;
    right: 0;
    margin: 0;
    display: none;
    overflow-y: auto;
    border-top: 1px solid var(--line);
    border-bottom: 1px solid var(--line);
    background: #fff;
    box-shadow: 0 18px 34px rgba(20, 24, 30, .13);
  }
  .ks-site-navigation.is-open { display: block; }
  .ks-site-navigation .ks-site-menu { width: 100%; display: block; }
  .ks-site-navigation .ks-menu-item { width: 100%; display: grid; grid-template-columns: minmax(0, 1fr) 52px; }
  .ks-site-navigation .ks-menu-link { padding: 15px 22px; border-bottom: 1px solid #eceef0; font-size: .83rem; }
  .ks-site-navigation .ks-submenu-toggle { width: 52px; height: 100%; min-height: 49px; margin: 0; border-left: 1px solid #eceef0; border-bottom: 1px solid #eceef0; }
  .ks-site-navigation .ks-sub-menu {
    min-width: 0;
    position: static;
    grid-column: 1 / -1;
    display: none;
    visibility: visible;
    opacity: 1;
    transform: none;
    padding: 0;
    border: 0;
    box-shadow: none;
    background: #f6f7f8;
  }
  .ks-site-navigation .ks-menu-item.submenu-open > .ks-sub-menu { display: block; transform: none; }
  .ks-site-navigation .ks-sub-menu .ks-menu-item { display: block; }
  .ks-site-navigation .ks-sub-menu .ks-menu-link { padding: 13px 22px 13px 38px; border-bottom: 1px solid #e4e6e8; }
  .ks-site-navigation .ks-sub-menu .ks-menu-item + .ks-menu-item { border-top: 0; }
}

@media (max-width: 900px) {
  .stats-grid { grid-template-columns: 1fr 1fr; }
  .filters { grid-template-columns: 1fr 1fr; }
  .detail-grid { grid-template-columns: 1fr; }
  .ks-footer-inner { grid-template-columns: 1fr; justify-items: center; text-align: center; }
  .ks-footer-branding { align-items: center; }
  .ks-footer-branding p { max-width: 440px; }
  .ks-copyright { white-space: normal; }
}

@media (max-width: 880px) {
  .contact-layout { grid-template-columns: 1fr; }
  .contact-card { order: -1; }
}

@media (max-width: 580px) {
  .hero-copy { min-height: 315px; padding-top: 54px; }
  .ks-header-inner { min-height: 76px; padding-inline: 17px; }
  .ks-site-logo img { width: 170px; }
  .ks-site-navigation { max-height: calc(100vh - 76px); }
  .ks-site-footer { padding: 25px 17px; }
  .ks-footer-navigation .ks-site-menu { gap: 3px 8px; }
  .ks-footer-navigation .ks-menu-item { display: flex; }
  .ks-footer-navigation .ks-menu-link { font-size: .72rem; }
  .ks-footer-navigation .ks-submenu-toggle { display: none; }
  .ks-footer-navigation .ks-sub-menu { display: none !important; }
  .contact-layout { width: min(100% - 24px, 1180px); margin-top: -28px; }
  .form-card, .contact-card { padding: 24px 19px; }
  .field-grid { grid-template-columns: 1fr; }
  .field-full { grid-column: auto; }
  .radio-row { display: grid; grid-template-columns: 1fr; }
  .submit-button { width: 100%; }
  .admin-header-inner { min-height: 68px; }
  .admin-header nav a:first-child { display: none; }
  .admin-main { width: min(100% - 22px, 1280px); margin-top: 22px; }
  .admin-title-row { align-items: stretch; flex-direction: column; }
  .stats-grid, .filters, .meta-grid { grid-template-columns: 1fr; }
  .panel { padding: 18px; }
  .login-card { padding: 30px 22px; }
}

@media (prefers-reduced-motion: no-preference) {
  .form-card, .contact-card { animation: rise .55s ease-out both; }
  .contact-card { animation-delay: .08s; }
  @keyframes rise { from { opacity: 0; transform: translateY(16px); } to { opacity: 1; transform: translateY(0); } }
}